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Shipping & Delivery Policy

At ShopGivio, every item we offer is made-to-order, ensuring that your product is printed specifically for you with the highest level of care. Because we produce items on demand, your total delivery time includes a dedicated production phase followed by transit time.

1. The Delivery Formula

To help you estimate when your order will arrive, please use the following calculation:

Total Delivery Time = Production Time + Shipping Time

  • Production Time: This is the time it takes to print, inspect, and package your order.
  • Shipping Time: This is the transit time from our facility to your doorstep.
  • Payment Requirement: Please note that orders only enter our production queue once payment has been successfully accepted and processed.

2. Production Estimates

Please allow 2–5 business days for production. This is a standard estimate rather than a fixed promise — exact production time can vary a little from product to product, since each design is made to order by hand.

  • Order Status: You can view your estimated ship-by date within your account dashboard, and we’ll send a shipping confirmation email with tracking as soon as your order is on its way.
  • Before It Ships: Every order goes through our production and quality-check process before it’s handed to a carrier.

3. Shipping Methods & Speed

We currently ship within the United States only. Please allow 2–5 business days for shipping after your order finishes production — again, a typical estimate rather than a guarantee, since transit time depends on your delivery address and the carrier.

We ship every order via Standard Shipping, offered free on every order — no minimum required, and no paid expedited or rush option at this time.

4. Important Restrictions

  • Geographic Scope: We currently ship exclusively within the United States.

5. Factors That May Impact Timelines

While we strive to meet every estimate, certain circumstances can cause production or shipping delays:

  • Items temporarily out of stock or on backorder.
  • Products failing our mandatory quality inspections.
  • Large orders consisting of 12 or more items.
  • Peak holiday seasons and carrier delays.
  • Failed or delayed order payments.

6. Bundled Shipping Rates

We offer reduced “additional item” shipping rates when you purchase multiple items of the same category (e.g., two t-shirts) in a single order. However, if products differ significantly in type or size (such as a shirt and a large canvas), individual shipping rates will apply to ensure each item is packaged safely and correctly.